Privacy Policy

 

At The Transporter SC NC LLC, we are committed to protecting the privacy of our customers. We understand that your personal information is important to you, and we strive to handle it with care and respect.

This customer information privacy policy (the “Policy”) explains how we collect, use, and share information about you when you visit our website or use our services. Please read this Policy carefully to understand how we handle your information.

By using our website or services, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use our website or services.

  1. Information We Collect

We collect information about you in various ways when you use our website or services. This may include:

  • Information you provide to us: When you create an account or make a reservation, we may ask you to provide certain personal information, such as your name, email address, phone number, and billing information.
  • Information we collect automatically: When you visit our website or use our services, we may automatically collect certain information about your device, including your IP address, device type, and unique device identifier. We may also collect information about your location, browser type, and referral source.
  • Information we collect from third parties: We may receive information about you from third parties, such as social media platforms or partners that refer you to our services.
  1. How We Use Your Information

We use the information we collect about you for the following purposes:

  • To provide and improve our services: We use your information to process and fulfill your reservations, provide customer support, and communicate with you about your account and reservations.
  • To communicate with you: We may use your information to send you updates, newsletters, marketing materials, and other communications about our services.
  • To personalize your experience: We may use your information to personalize your experience on our website and tailor our services to your preferences.
  • For research and development: We may use your information for research and development purposes, such as to improve our website and services.
  • For legal purposes: We may use your information as needed to comply with legal requirements, such as to protect against fraud or abuse.
  1. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with the following parties:

  • Service providers: We may share your information with service providers that perform functions on our behalf, such as payment processors, data analytics providers, and customer support providers. Mobile phone information will not be shared with third parties/affiliates for marketing/promotional purposes.
  • Business partners: We may share your information with business partners that offer services or products that may be of interest to you.
  • Legal requirements: We may disclose your information as required by law, such as to comply with a subpoena or similar legal process.
  1. Data Retention

We will retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes.

  1. Your Rights

You have certain rights in relation to your personal information, including the right to request access to your information, the right to request correction or deletion of your information, and the right to object to the processing of your information. You can exercise these rights by contacting us using the contact information provided below.

  1. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the contact information provided